Maharashtra Right to Public Services Act, 2015
The Maharashtra Right to Public Services Act, 2015 is a landmark legislation that grants citizens the right to receive government services in a transparent, efficient, and time-bound manner. The Maharashtra State Commission for Right to Public Services was established to ensure the effective implementation of this Act.
Citizens can check the list of services covered under this Act through the RTS Maharashtra mobile application or the Aaple Sarkar web portal and apply for these services online.
If a service is delayed or rejected without reasonable justification, citizens can file a first appeal and a second appeal with the designated senior authorities. If the issue remains unresolved, they can file a third and final appeal before the Commission.
Related Acts and FAQs
- Maharashtra Right to Public Services Act, 2015 (Marathi)
- Maharashtra Right to Public Services Act, 2015 (English)
- Frequently Asked Questions (FAQs) on the Maharashtra Right to Public Services Act, 2015 (Marathi)
- Frequently Asked Questions (FAQs) on the Maharashtra Right to Public Services Act, 2015 (English)
- Draft Maharashtra Right to Public Services Rules, 2016 (Marathi)
- Presentation on the Maharashtra Right to Public Services Act, 2015
- Maharashtra State Commission for Right to Public Services
Important Information About the Act
The Maharashtra Right to Public Services Act, 2015, ensures that citizens receive government services in a transparent, efficient, and time-bound manner. The Maharashtra State Commission for Right to Public Services oversees the effective implementation of the Act. The Commission is headed by the State Chief Commissioner for Right to Public Services.
Citizens can access information about the services available under this Act through the RTS Maharashtra mobile application or the Aaple Sarkar web portal. They can also submit online applications to avail themselves of these services.
If a service is delayed or denied without sufficient justification, citizens may file a first appeal and a second appeal with the appropriate senior authorities. If the matter remains unresolved, they may file a third and final appeal before the Commission.
Important Websites Related to the Maharashtra Right to Public Services Act, 2015
- Aaple Sarkar Web Portal
- Official Website of the Government of Maharashtra
- Maharashtra State Commission for Right to Public Services – Nashik Divisional Office
Commissioner: Smt. Chitra Kulkarni
Address: ‘Sinhgad’, Government Rest House, Near Golf Club, Nashik – 422 002
Telephone: 0253-2995080
Email: rtsc.nashik@gmail.com
Filing an Appeal Before the Commission
If a service is not provided by the Designated Officer within the prescribed time limit, and the applicant does not receive appropriate relief through the first and second appeals, the applicant may file a third appeal before the Commission under Section 18(1) of the Act, using Form V within 60 days from the date of receipt of the order in the second appeal, subject to the applicable statutory provisions.